Security

Your connection is secure

Every time you use NoboNG, your connection is protected using industry-standard encryption to help keep your personal information and account secure while data is being transmitted and stored.

Passwords & account security

Your password is securely stored using industry-standard security practices, and we never store it in plain text. For additional protection, you can enable Two-Step Verification so only you can access your account, even if someone discovers your password.

Secure payments

Payments are processed by trusted, industry-standard payment providers. Your full debit or credit card details aren't stored on NoboNG, helping keep your payment information secure.

Manage your devices

You can review the devices currently signed in to your account and end any session you don't recognise. This helps you keep control of your account wherever you sign in.

Identity verification

Where identity verification is required, we work with trusted identity verification providers to help confirm identities, reduce fraud, and protect buyers, shoppers, and sellers.

Report a security issue

If you believe you've discovered a security issue with NoboNG, please report it privately through our Support team so we can investigate and resolve it as quickly as possible.

Security monitoring

We continuously monitor our platform for suspicious activity to help detect fraud, unauthorised access, and other security threats.

Fraud prevention

We use identity verification, secure payments, account monitoring, and other security measures to help protect our community against fraud and abuse.

Responsible disclosure

We welcome responsible disclosure of genuine security vulnerabilities. Please don't publicly disclose a vulnerability before giving us a reasonable opportunity to investigate and resolve it.